Legal
Terms of Service
Effective date: August 3, 2026
1. Using goshortsai
goshortsai (available at https://goshortsai.com) provides digital Software-as-a-Service (SaaS) AI image and video creation tools, local image utilities, browsing features, and related workspace services. By creating an account, subscribing to a plan, purchasing a credit pack, or otherwise using goshortsai, you confirm that you are at least 18 years old, have authority to enter into these Terms, and agree to these Terms, our Privacy Policy (/privacy), and our Content Policy and Acceptable Use Policy (/content-policy). Access to digital features is delivered immediately upon account activation or payment confirmation. You are responsible for maintaining the confidentiality of your login credentials, keeping your billing email accurate, and all activity under your account; notify [email protected] immediately of any unauthorized use.
2. Accounts, pricing, and billing cycles
goshortsai uses a hybrid billing model offering both recurring subscription plans and one-time credit packs, with current plans, credit allocations, and USD prices published at /pricing. Subscription plans are billed either monthly or annually: Lite ($10/month or $60/year, 200 credits/month), Plus ($20/month or $120/year, 500 credits/month; where a 3-day trial is offered at checkout, it includes 50 trial credits for 3 days and then converts to $120/year unless canceled before the trial ends), Pro ($40/month or $240/year, 1,200 credits/month), and Max ($80/month or $480/year, 2,500 credits/month). One-time credit packs are available at $10 (120 credits; 180 for active subscribers), $20 (300 credits; 450 for active subscribers), $40 (700 credits; 1,050 for active subscribers), and $80 (1,500 credits; 2,250 for active subscribers). Credits are deducted according to the selected model, parameters, and quote shown before submission. Applicable taxes (such as VAT, GST, or sales tax) are included or collected at checkout as required by law. Payment card data is processed exclusively by our PCI-DSS compliant payment processor (Waffo Pancake) and is never stored on goshortsai servers.
3. User content and AI output
Subject to these Terms and applicable law, you retain ownership of the AI outputs generated from your inputs on goshortsai and may use eligible outputs for lawful purposes. By submitting prompts, images, audio, or other inputs, you grant goshortsai a limited, non-exclusive license to process those inputs solely to provide, secure, and maintain the service; we do not use your private inputs to train AI models without your explicit consent. The service relies on third-party AI model providers whose availability or output characteristics may vary. AI outputs may contain inaccuracies or unintended similarities to existing material, and must not be relied upon as professional legal, medical, or financial advice; you are responsible for reviewing outputs before commercial or public use.
4. Acceptable use
You must follow our Content Policy and Acceptable Use Policy at /content-policy. In particular, do not use goshortsai to create, request, upload, publish, or distribute sexual or NSFW content, graphic violence, hateful or harassing content, child sexual abuse material (CSAM) or sexualization of minors, non-consensual or deceptive deepfakes or impersonation of real individuals, content that infringes intellectual-property or privacy rights, malware or fraud, or attempts to bypass safety controls. You also agree not to systematically scrape model outputs, resell access without written authorization, use inputs/outputs to train or distill competing AI models, or violate applicable laws or card-network rules. All generation prompts and uploads are subject to automated pre-generation safety screening, and we may block requests, remove content, restrict features, suspend or terminate accounts, and report unlawful conduct when required.
5. Auto-renewal, cancellation, and credit rules
By subscribing to a paid plan and providing a payment method, you explicitly authorize recurring charges at the selected monthly or annual billing cycle (and at the end of any applicable 3-day trial) until you cancel. Each credit pack purchase is a separately authorized one-time charge at checkout. You may cancel auto-renewal at any time online via Help Center (/help under Billing → Checkout and subscription status → Cancel subscription) or by emailing [email protected] from your registered account email. Cancellation stops future recurring charges while your subscription benefits remain active through the end of the current paid billing period. Subscription credits are valid for the applicable billing period and expire at the end of each billing cycle without rolling over. Separately purchased credit-pack credits do not expire while your account remains active and are unaffected by subscription cancellation. When both subscription credits and separately purchased credit-pack credits are available in your account, expiring subscription credits are consumed first.
6. Refund policy and billing disputes
Because goshortsai delivers digital SaaS access and AI generation capacity immediately, paid subscription fees and consumed credits are generally non-refundable except in the following cases: (a) 7-Day New Subscriber Guarantee — first-time subscribers may request a full refund within 7 calendar days of the initial subscription charge provided total usage has not exceeded 10% of the plan's credit allocation; (b) Unused Credit Packs — one-time credit pack purchases may be refunded in full within 7 calendar days of purchase if zero credits from that pack have been used; (c) Billing Errors & Extended Outages — duplicate charges are refunded in full, and verified platform-wide outages exceeding 72 consecutive hours attributable to us qualify for a pro-rata refund or term extension; and (d) Statutory Rights — mandatory consumer withdrawal or refund rights under applicable law (such as EU/UK/Australian law prior to digital consumption) are preserved. Renewed subscription periods, partially consumed credit packs, annual plan requests after the initial 7-day window, and accounts suspended or terminated for violating these Terms or /content-policy are non-refundable. To request a refund or report a billing error before initiating a bank chargeback, email [email protected] with your account email, order/transaction ID, and reason; we reply within 2 business days and process approved refunds to the original payment method within 5–10 business days.
7. Service changes, disclaimers, and limitation of liability
We may update features, models, credit rates, and these Terms, and will provide at least 14 days' notice via email or site announcement before material changes take effect. If we discontinue the service for reasons other than your breach, we will provide a pro-rata refund of prepaid unused subscription fees. The service is provided "as is" and "as available" without warranties of uninterrupted availability or output accuracy. To the maximum extent permitted by law, goshortsai is not liable for indirect, incidental, consequential, or punitive damages, and our aggregate liability for any claim is limited to the total amount you paid to goshortsai in the 12 months preceding the event giving rise to the claim.
8. Contact
For customer support, billing inquiries, subscription cancellation, refund requests, or legal notices, visit /help (goshortsai.com/help) or email the goshortsai team at [email protected].